Terms and Conditions


1. Scope

For all orders via our online store, the following terms and conditions of service apply.

2. Contractors, conclusion of contract

The purchase comes with and is placed at ISOLATOR FITNESS EUROPE Oliver Nickel-Gluecklich e.K..

With adjustment of the products in the online store, we give a binding offer to conclude a contract for this article. The contract is accepted by clicking the order button and the supply of the goods contained in the shopping cart. Immediately after submitting the order you will receive a confirmation e-mail.

Abinding contract can also come about previously as follows:

  • If you have selected credit card payment, the contract is concluded at the time of credit card charge.
  • If you have selected PayPal as a payment, the contract is concluded at the time of your confirmation of the payment at PayPal.
  • if you have selected money order or bank transfer the order is accepted as soon you get the confirmation eMail and the bank account details.

3. Shipping Costs

Additional Shipping costs are added to the product price. Regarding the value of the shipping can be found at the offers. 

4. Payment
In our Shop we provide the following payment options:

With the advance payment, we will provide our bank details in the order confirmation and deliver the goods after payment.

Credit card
Your creditcard will be charged with completing the order.

If you select payment by credit card we pay the additionally fees of our credit card payment provider. 

You pay the invoice amount on the online provider Paypal. You need to be registered with there or to register, legitimize your access and fill in your payment instruction to paypal and confirm the payment to us (except possibly guest access). For more information, see the ordering process.

If you select payment by PayPal/PayPal Express we pay the additionally fees for PayPal Plus Service.

5. Pickup

We only deliver in the dispatch. A collection of the goods is not possible.

6. Retention of title

The goods remain our property until full payment.

7. Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

8. Cookies Policy

Our online store uses cookies to make navigation inside the store rapidly, updating your shopping card and display pictures and galleries etc. By clicking OK in our online store at the cookies policy note you agree to that.

9. Transport damage

If goods are delivered with obvious shipping damage, please file a complaint with the errors immediately as possible to the delivery person and please do not hesitate to contact us immediately. The failure to make a claim or contact has for your legal rights and their enforcement, especially your warranty rights no consequences. But help us to make our own claims against the carrier or transport insurance.

10. Warranties

It applies thestatutory warranty rights. Information about any applicable additional guarantees and the exact conditions can be found in each product and special information pages in the online shop.

11. Contact details and contract text storage
We save your contact information and contract text for your future orders.

12. Contract language
The available for contract conclusion languages ​​are German and English.